This Refund & Cancellation Policy applies to services provided by NextGen Exam Solutions, operated by DPA Recruitment & Outsourcing Services.
NextGen Exam Solutions provides digital services including job listing visibility, profile enhancement, premium features, and application facilitation services.
As these are digital and service-based offerings, refunds are subject to the terms mentioned below.
Once a premium service, featured listing, or profile visibility feature has been activated or delivered, no refund will be provided.
If a user experiences a duplicate payment or a transaction failure where money is deducted but service is not activated, the user must notify us within 7 days.
After verification, eligible refunds will be processed to the original payment method within 7–10 business working days.
Users may request cancellation of a service before activation. If the service has not yet been processed or activated, a refund may be considered after review.
Payments made for premium services do not guarantee job selection, interview calls, or employment. Refunds will not be issued based on non-selection by recruiters.
All refunds, if applicable, will be processed under Harsh Enterprises through the original payment gateway used during the transaction.
For refund-related queries, please contact us with your transaction details at:
Email: info@nextgenexamsolutions.com
Phone: +91 9696453948
We reserve the right to update or modify this policy at any time without prior notice.